Automotive Service Advisor

Brown & Brown•Allentown, PA

37d•$50,000 - $70,000

About The Position

Hiring Immediately, Automotive Service Advisors. Great pay plan with bonus and benefits. We are seeking Service Advisors for our client near Allentown, PA. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team, skilled technicians, a motivated executive team with resources to help you succeed, and a fantastic community reputation.

Requirements

Previous automotive experience is considered but not required for this position.
Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained in process and procedure.
DMS experience with CDK or Reynolds and Reynolds a plus.
Only candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn and grow will be considered.
We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job.
Applicants must be 18 years or older and be authorized to work in the US.
Applicants must have a valid driver’s license.

Nice To Haves

DMS experience with CDK or Reynolds and Reynolds a plus.

Responsibilities

Writing repair orders for both customer pay and warranty repairs.
Secure agreement from clients before all repairs.
Clearly explain the requested service on every car.
Thoroughly estimate the time and cost of every repair.
Advise clients on the proper care for their vehicle, including maintenance.
Monitor the progress of client vehicles throughout the day and update clients on status.
Verify all final invoices and reconcile work performed and charges
Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right -to -know, etc.