Automotive Service Advisor - BMW of Atlantic City

Group 1 Automotive, Inc. • Egg Harbor Township, NJ

1d • Onsite

About The Position

BMW of Atlantic City is expanding its team and looking for Automotive Service Advisors. The ideal candidate is passionate about delivering exceptional customer experiences and thrives on building relationships. This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish.

Requirements

• Automotive Service Advisor experience is required.
• Must be available to work Monday through Saturday
• Positive & Friendly Attitude
• Interpersonal Communication skills
• Basic computer skills
• Strong desire to provide an exceptional client experience
• Ability to achieve targeted goals
• High School Diploma or equivalent
• Must have a Valid Driver’s License
• Must pass background check, MVR, and drug screening

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Benefits

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Structured, paid training leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED