Automotive Service Advisor | Heritage Honda Bel Air
MileOne Autogroup•Baltimore, MD
•$31,200 - $120,000•Onsite
About The Position
Heritage Honda Bel Air is seeking a dynamic, customer-focused Automotive Service Advisor / Service Writer to join our fast-paced, high-energy Service Department. If you’re passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team!
Requirements
- 2+ years’ dealership experience in automotive service writing
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills
- Working knowledge of basic car functions, characteristics, and operations
Nice To Haves
- Reynolds Ignite experience
Responsibilities
- Provide customer service to include vehicle service care and manufacturer’s warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Benefits
- Health and financial benefits
- Training and mentoring
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
