Automotive Service Advisor - Toyota of Anaheim
Group 1 Automotive, Inc.•Anaheim, CA
•$3,300 - $11,000•Onsite
About The Position
Toyota of Anaheim, part of the fast-growing Group 1 Automotive, is seeking Automotive Service Advisors to join their team. This role is ideal for individuals passionate about customer service and who enjoy interacting with people. The company is a leader in automotive retail sales and service and is committed to providing an exemplary experience for employees, fostering growth and career development.
Requirements
- Automotive Service Advisor Experience is Preferred, but not Required
- Positive & Friendly Attitude
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Ability to Achieve Targeted Goals
- High School Diploma or Equivalent
- Must have a Valid Driver’s License
Responsibilities
- Greet customers and assist them with their automotive service needs.
- Listen to customer concerns and accurately diagnose vehicle issues.
- Provide clear and concise explanations of needed repairs and maintenance.
- Generate service estimates and present them to customers.
- Schedule service appointments and manage the service bay workflow.
- Maintain open communication with customers regarding the status of their vehicle.
- Ensure customer satisfaction with the service experience.
- Achieve targeted sales and service goals.
Benefits
- Highly Competitive Pay Plan Offer
- A Great Working Environment
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
- A Structured, Self-Paced Career Path Leading to Management Opportunities
- Second to None Job Education and Training for Success!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
