Automotive Service Advisor

Ken Garff Automotive Group • Greeley, CO

1d • Onsite

About The Position

Greeley Ford, a Ken Garff Automotive Dealership, is seeking a talented Service Advisor (Service Writer) who aligns with their core values of respect, intelligence, greatness, honesty, and teamwork. The company aims to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers. They pride themselves on being different from standard dealerships, focusing on continuous change, growth, and progress. Employees are encouraged to be proud of their workplace, which has a rich history of doing things differently, starting with Ken Garff himself.

Requirements

• Must be energetic, enthusiastic and team oriented
• Must be skilled at listening, problem solving and communication
• Must be 18 years or older and be authorized to work in the U.S
• High School Diploma or equivalent
• A valid in-state driver's license and a good driving record, per company standards

Nice To Haves

• Previous automotive service department or dealership experience highly desired

Responsibilities

• Greet all customers promptly and professionally
• Determine customer’s primary concern and then review additional maintenance needs when appropriate
• Offer a no cost vehicle condition inspection to every customer
• Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind
• Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
• Handle all customer complaints immediately and resolve to the customer’s satisfaction
• Establish and maintain great customer relationships that encourage repeat and referral business
• Work as a team player and uphold the company’s standards of professionalism and integrity
• Other duties as assigned

Benefits

• Paid training and real career growth
• Competitive compensation package - commission-based role based on performance, $5,000 - $10,000 per month
• Great people with a great culture
• Paid Time Off
• 401k with Company match
• Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
• Year-end bonus program for all employees (Garff Giveback)
• Employee discounts on Vehicle Purchase, Parts, Service and More!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED