Automotive Service Advisor
About The Position
Shift Your Career into Overdrive with Rairdon’s! Join the Team at Rairdon’s Nissan of Auburn! Location: Auburn, WA | 🕒 Full-Time | Great Benefits | Family-Owned Dealership Are you ready to join a dealership group that actually values your talent and fuels your growth? At Rairdon’s, we don’t just service vehicles — we deliver excellence, speed, and trust every single day. Now we’re looking for a Service Advisor who’s ready to bring their A-game and dominate the fast lane of customer satisfaction. If you live and breathe cars, love helping people, and thrive in a high-performance culture, this is your moment to accelerate your career. As our next Auto Service Advisor, you’ll be the pit crew chief — the go-to expert who ensures every customer leaves thrilled with their experience. You’ll: Guide customers through their service journey with precision, confidence, and genuine care. Diagnose and document vehicle issues with laser-sharp accuracy. Recommend winning solutions that keep vehicles (and customers) running strong. Be the bridge between our powerhouse technicians and loyal customers. We’re not looking for rookies — we want proven pros who’ve mastered the art of communication, organization, and hustle. At Rairdon’s, performance is rewarded — plain and simple. You’ll be part of a culture built on teamwork, mentorship, and advancement. We believe in promoting from within and helping our top performers rise fast. Here’s what’s under the hood: Process driven Service Department with ongoing employee training Compensation: Full-time total annual compensation between $50,000.00 - $150,000.00; including monthly 6% commissions of individual gross profit on service, detail, and parts (excluding warranty) in accordance with the terms of pay plan; 3.75% commissions of individual gross profit on parts Warranty individual gross profit in accordance with the terms of pay plan; additional monthly bonus up to $1,500.00 if the dealership’s monthly customer satisfaction scores exceed national average in accordance with terms of pay plan. 🧭 What We’re Looking For Experience in a fast-paced, high-volume service environment Strong process management and communication skills A customer-first mindset and sharp sales instincts A track record of delivering measurable results Independent decision-making and problem-solving confidence You’re not just good — you’re driven. You’re that rare blend of professionalism, energy, and heart that makes customers trust you for life. You: Lead with integrity and enthusiasm Are guest-centric, sales-focused, and results-driven Thrive in a rapid-paced environment Communicate clearly and connect easily Are process-minded, self-sufficient, and team-spirited If that’s you — we want to meet you.
Requirements
- Experience in a fast-paced, high-volume service environment
- Strong process management and communication skills
- A customer-first mindset and sharp sales instincts
- A track record of delivering measurable results
- Independent decision-making and problem-solving confidence
Responsibilities
- Guide customers through their service journey with precision, confidence, and genuine care.
- Diagnose and document vehicle issues with laser-sharp accuracy.
- Recommend winning solutions that keep vehicles (and customers) running strong.
- Be the bridge between our powerhouse technicians and loyal customers.
Benefits
- Aggressive pay plans that reward your results
- Career growth opportunities across multiple stores
- Elite technicians and a massive, loyal customer base
- 5-day work schedules so you can enjoy life off the clock
- A winning environment where your energy and passion actually matter
- Medical, Vision, and Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 6 Paid Holidays subject to completion of 90-day introductory period
- 401k plan with match, subject to completion of the introductory period and other eligibility requirements
- Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
