About The Position

McCarthy Hyundai is seeking an experienced full-time Service Advisor to join their Olathe team. The ideal candidate will possess strong written and oral communication skills, a keen attention to detail, and a commitment to providing excellent customer service. This role offers a great opportunity to join a growing automotive group.

Requirements

  • 1 year of service writing experience preferred.
  • Excellent customer service skills.
  • Strong desire to sell.
  • Must be able to multitask and work in a fast-paced environment.

Nice To Haves

  • Reynolds and Reynolds DMS knowledge preferred.
  • Basic knowledge of automotive systems preferred.

Responsibilities

  • Greet customers, listen to their concerns, and write detailed service orders.
  • Review vehicle reports for recalls and verify applicable warranties.
  • Answer phones and schedule appointments.
  • Review recommended and upcoming services.
  • Communicate with technicians and keep customers updated on repair progress.
  • Provide cost estimates for mechanical and maintenance repairs.
  • Maintain customer satisfaction scores at or above dealership standards.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement
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