Automotive Service Advisor
Executive Jeep Nissan•North Haven, CT
•Onsite
About The Position
Executive Jeep and Nissan North Haven, CT. Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming Automotive Service Advisor to create a premium guest experience at Executive Jeep Nissan.
Requirements
- 1+ years of Service Advisor experience in the automotive industry.
- Proven track record of delivering excellent customer satisfaction (CSI) ratings.
- Strong interpersonal and communication skills, with a genuine ability to connect with customers.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Familiarity with Jeep and Nissan vehicles and service processes is a strong advantage.
Responsibilities
- Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
- Advise customers on necessary repairs and services, communicating clearly and effectively.
- Build strong relationships with clients, ensuring repeat business and referrals.
- Coordinate with the service team to ensure timely and accurate service.
- Maintain detailed customer records and service reports.
Benefits
- comprehensive benefits
- long-term career stability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
