Automotive Service Advisor - Hall Toyota

MileOne Autogroup•Elizabeth City, NC
•$45,000 - $95,000•Onsite

About The Position

Hall Toyota in Elizabeth City is hiring an Automotive Service Advisor/ Service Writer for our busy automotive service department. The automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

  • Prior experience in automotive service writing, preferred; CDK experience a plus
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Valid driver's license with 2 or fewer moving violations in the last 3 years and ALSO no major violations (DUI, reckless driving, etc.) in the last 3 years
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Nice To Haves

  • Prior automotive service writing experience is strongly preferred
  • CDK experience is a huge plus

Responsibilities

  • Provide customer service to include vehicle service care and manufacturer’s warranty specifications
  • Schedule and manage service appointments and service estimates
  • Address and resolve customer complaints

Benefits

  • Competitive compensation with unlimited earning potential
  • Great opportunities for career advancement
  • Positive, success driven work environment
  • Training and mentoring opportunities
  • health and financial benefits
  • Employee Purchase Program
  • the MileOne Support Fund: by Employees, for Employees
  • the NextMile Scholarship Program
  • an Employee Assistance Program
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