Automotive Service Advisor
About The Position
Driven by Dobbs, a family of brands including Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care, is a rapidly expanding, multi-market automotive service organization operating across eight states. They offer a full selection of quality tire brands and comprehensive automotive services, from routine maintenance to advanced diagnostics and engine repair. The company invests in training, development, safety, and team wellbeing, empowering employees to deliver exceptional service. They also support local organizations and charities. This role is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment. The position is responsible for assessing customer needs, recommending tires and services, and managing day-to-day sales operations. The ideal candidate will have strong automotive knowledge, excellent communication and multitasking skills, and the ability to balance customer service, shop workflow, and team coordination. This is a hands-on leadership role focused on maintaining a clean, organized, and customer-focused environment while achieving store performance goals.
Requirements
- Minimum of 1 year of experience in retail sales management.
- Valid Driver's License Required.
Nice To Haves
- Automotive repair industry experience is preferred.
Responsibilities
- Greet customers and assess their tire and automotive service needs with a professional, customer-focused approach.
- Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
- Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
- Oversee shop workflow to balance service sales with available staff, equipment, and time.
- Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
- Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
- Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
- Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
- Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
