Automotive Service Advisor
H&K Chevrolet•Continental, OH
•$50,000 - $60,000•Onsite
About The Position
As an Automotive Service Advisor at H&K Chevrolet Inc., you will serve as the crucial link between our customers and the service department, ensuring a smooth and positive experience. You will interact directly with customers to assess their automotive service needs, provide expert advice, and coordinate service appointments effectively. Your role will require excellent communication skills and a customer-focused attitude to build lasting relationships and maintain high customer satisfaction.
Requirements
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Basic knowledge of automotive systems and terminology is a plus.
- Proficient with computer systems and scheduling software.
- High school diploma or equivalent required.
Nice To Haves
- Basic knowledge of automotive systems and terminology is a plus.
Responsibilities
- Greet customers promptly and professionally upon arrival.
- Listen carefully to customer concerns and gather vehicle information.
- Provide accurate estimates for services and repairs.
- Schedule service appointments and coordinate with technicians.
- Keep customers informed about the status of their vehicle service.
- Process paperwork, maintain service records, and handle billing.
- Resolve customer issues or complaints with a focus on customer satisfaction.
Benefits
- Competitive salary range of $50,000.00 - $60,000.00 per year, paid weekly.
- Health, dental, and vision insurance options.
- Retirement savings plan with company matching.
- Paid time off and holiday pay.
- Opportunities for professional development and training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
