Automotive Service Advisor
Pride Motor Group•Lynn, MA
•Onsite
About The Position
Pride Motor Group (hiring for Kia, Chevrolet) is currently seeking self-motivated and customer-focused individuals to join our Service Advisor Team. The goal of this position is to assist our customers with all of their service needs. This involves building loyalty and trust, and creating an overall positive experience. The role is integral and essential in ensuring customers have the best possible experience at our dealerships.
Requirements
- Excellent customer service skills
- Ability to engage and educate customers on repair work needed
- Ability to work with little supervision
- The drive to succeed in a fast-paced, high-volume environment
- Must possess a valid driver's license
- Must have a satisfactory driving record
- Willingness to submit to a pre-employment background check
Nice To Haves
- Experience as an Automotive Service Advisor is preferred
Responsibilities
- Scheduling appointments
- Generating repair estimates
- Conducting post-repair follow-up
- Resolving customer complaints
- Keeping customers updated on the status of their vehicle by phone or text
- Selling needed service work and offering financing options
Benefits
- Salary + Commission
- Excellent Earning Potential
- Paid Vacation & Holidays
- Health, Dental, & Vision Insurance
- Company paid life insurance
- Short and long-term disability insurance
- 401(k) with company match
- 5 Day Work Week
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
