Automotive Service Advisor

Dobbs Tire And Auto Centers•Plover, WI

6h•$33,000 - $65,000

About The Position

Driven by Dobbs is seeking an Automotive Service Advisor to support its mission of providing premier service in the automotive tire and service aftermarket. The company brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care, operating a growing, multi-market automotive service organization. Its locations provide tires and automotive services ranging from routine maintenance to advanced diagnostics and engine repair. The role focuses on assessing customer needs, recommending appropriate tires and services, and managing day-to-day sales operations in a fast-paced automotive service environment. The advisor balances customer service, shop workflow, and team coordination while helping maintain a clean, organized, customer-focused environment and achieve store performance goals.

Requirements

At least 1 year of experience in retail sales management.
Valid driver’s license.
Strong verbal and written communication skills.
Ability to work in a fast-paced, high-volume environment and manage multiple priorities.
Strong time-management, accountability, organization, problem-solving, and prioritization skills.
Strong work ethic, attention to detail, critical thinking, and commitment to results.
Ability to work effectively with diverse team members and collaborate with technicians, service advisors, and management.
Customer-focused approach and relationship-building skills.
Motivation to meet and exceed sales goals.
Commitment to safety, including following safety procedures and properly using personal protective equipment.

Nice To Haves

Experience in the automotive repair industry.

Responsibilities

Greet customers and assess their tire and automotive service needs professionally.
Recommend and sell tires, services, and accessories that meet customer needs and store sales goals.
Manage retail, wholesale, and national-account sales transactions accurately and efficiently.
Oversee shop workflow in relation to staffing, equipment, and available time.
Track inventory, assist with tire stocking, and maintain organized, attractive point-of-sale displays.
Perform daily opening and closing duties, handle deposits safely, and provide basic shop support, including occasional tire mounting and balancing.
Help maintain a clean, organized, customer-friendly showroom and service environment.
Manage customer interactions, sales activity, and operational priorities simultaneously.
Use automotive product knowledge to advise customers on tire selection, alignment needs, and general vehicle maintenance.
Work with technicians, service advisors, and management to support smooth operations and sales goals.