Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Surfside Beach, SC

5d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Surfside Beach, South Carolina. The role is suited to someone passionate about the automotive industry, customer service, and sales. The Service Advisor is the main point of contact between customers and auto technicians, guiding customers through selected services and explaining recommended maintenance, including tires, brakes, and other services. The advisor clearly explains service benefits, costs, and product features, builds customer trust, and works toward sales goals. ACE is a full-service lubrication, fluid, and automotive maintenance center. The company emphasizes fast, friendly, clean, and professional service and describes its culture as collaborative and supportive. Compensation includes base pay plus commission, with potential earnings of up to $80,000 per year. Benefits include paid vacation after one year, health care coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication skills and the ability to connect with people.
Ability to provide exceptional customer service and show patience and empathy.
Ability to stay organized, prioritize tasks, and pay attention to detail.

Nice To Haves

Passion for cars and interest in talking about cars.
Sales-minded and goal-oriented approach.

Responsibilities

Serve as the main point of contact between customers and auto technicians.
Guide customers through the services they have selected.
Review vehicle service findings and advise customers about recommended tires, brakes, and other services.
Explain service benefits, costs, and product features clearly to help customers make decisions.
Provide excellent customer service and build customer trust to encourage repeat business.
Work toward sales goals.

Benefits

Paid vacation after one year of employment.
Comprehensive health care coverage.
Dental insurance.
Vision insurance.
Basic life insurance.
Short-term disability coverage.
Long-term disability coverage.
401(k) savings and retirement program.
Bereavement leave.
Performance and longevity bonus platforms.
Employee oil changes and discounts.
Competitive base pay plus commission, with potential earnings up to $80,000 per year.