Automotive Service Advisor/Writer
About The Position
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team at CDJRF. Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.
Requirements
- Valid driver’s license
Nice To Haves
- Automotive experience
- Vehicle repair or service experience
- Customer service experience
- Previous service advisor experience
Responsibilities
- Greet the customer and take them through the repair process in a smooth, professional manner.
- Perform a walk around of the vehicle.
- Gather vehicle information.
- Listen to the customer explain any issues to better understand the problem.
Benefits
- Medical
- Dental
- Vision
- 401k with company match
- Paid time off
- Paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
