Automotive Service Advisor / ASM

MileOne AutogroupElizabeth City, NC
Onsite

About The Position

Hall Automotive is continuing to grow its presence in Elizabeth City, and our fixed operations team now has an opening for an Experienced Service Advisor / ASM. This position has a base salary between $26,000 - $30,000 annually, plus includes a commission/bonus component based on performance. Anticipated total compensation is $46,000 -- $86,000 annually. MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Requirements

  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Nice To Haves

  • Prior experience in automotive service writing

Responsibilities

  • Provide customer service to include vehicle service care and manufacturer’s warranty specifications
  • Schedule and manage service appointments and service estimates
  • Address and resolve customer complaints

Benefits

  • Competitive compensation with unlimited earning potential
  • Great opportunities for career advancement
  • Positive, success driven work environment
  • Training and mentoring opportunities
  • Health and financial benefits
  • Employee Purchase Program
  • MileOne Support Fund: by Employees, for Employees
  • NextMile Scholarship Program
  • Employee Assistance Program
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