Service Advisor/ASM
About The Position
Wyatt Johnson Kia, part of the Hudson Automotive Group, is seeking motivated, customer-focused Service Advisors to join our award-winning, high-volume service department. This role is ideal for individuals who enjoy helping people, building relationships, and working in a fast-paced environment. As a Service Advisor, you will be the primary point of contact for customers, understanding their vehicle service needs, recommending services, communicating updates, and coordinating with technicians to ensure quality and timely repairs. The goal is to deliver an outstanding ownership experience and build long-term customer relationships.
Requirements
- Previous customer service experience required
- Excellent communication and relationship-building skills
- Strong problem-solving abilities and emotional intelligence
- Ability to thrive in a fast-paced, team-oriented environment
Nice To Haves
- Automotive service advising or sales experience preferred
- CRM experience preferred
Responsibilities
- Greeting customers and understanding their vehicle service needs
- Recommending maintenance and repair services
- Communicating repair updates throughout the service process
- Building long-term customer relationships through exceptional service
- Coordinating with technicians to ensure quality and timely repairs
- Delivering an outstanding ownership experience from start to finish
Benefits
- Medical, Dental & Vision Insurance
- Life Insurance
- 401(k) with Company Match
- Paid Vacation & Holidays
- Accrued PTO
- Employee Discounts on Products & Services
- Ongoing Training & Career Development
- Opportunities for Internal Promotion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
