Automotive Senior Technician

AutoNation • Charleston, SC

27d

About The Position

The Advanced Technician performs vehicle repair and maintenance according to dealership and factory standards. The role focuses on accurate, efficient work, diagnosing and repairing vehicle issues when authorized, and building customer trust through recommendations and an exceptional customer experience. The technician works regularly with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers.

Success is measured by achieving targeted production and Customer Satisfaction Index goals. AutoNation describes opportunities for career growth into roles such as Master-Certified Technician, Service Advisor, Service Management, Sales, Regional, and Executive positions. The company offers factory training, OEM certification support, and career options across its nationwide locations.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Nice To Haves

• Factory training and OEM certification support are available.

Responsibilities

• Perform vehicle repair and maintenance work on repair orders efficiently and accurately, following dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the Customer.
• Conduct multi-point inspections and make recommendations to help ensure vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician’s tools not inventoried by the Service department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive pay and benefits.
• Paid training and OEM certification support.
• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED