Automotive Sales Professional

Wickstrom Chevrolet•Roselle, IL

2d•Onsite

About The Position

This position is for an Automotive Sales Professional (Product Specialist) at Dick Wickstrom Chevrolet in Roselle, IL. The dealership emphasizes a family-like atmosphere, work-life balance, and a "promote from within" philosophy, differentiating itself from the typical dealership grind. They are looking for driven individuals who want to build relationships, master their craft, and grow with the company. The role involves guiding customers through the vehicle purchasing decision with a pressure-free, 5-star experience.

Requirements

Excellent verbal and written communication skills.
Strong interpersonal skills.
High level of organization.
Comfortable using technology and dealership software.
Self-motivated, goal-oriented, and naturally enthusiastic.
High ethical standards.
Professional appearance.
Genuine desire to help people.
High school diploma or equivalent required.
Valid in-state driver’s license with an acceptable, safe driving record.
Must be 18+.
Willing to undergo a standard background check in accordance with local laws.

Nice To Haves

Automotive experience not required; training provided for motivated candidates.
Strong communication skills.
Comfortable with people.
Capable of overcoming objections.
Good at problem-solving.
Background in customer service, retail, or hospitality.

Responsibilities

Welcome guests to the showroom and lot, actively listen to their needs, and provide a consultative, transparent vehicle selection process.
Become a master of the Chevrolet lineup and pre-owned inventory.
Conduct engaging vehicle demonstrations and test drives, showcasing the latest technology, safety, and performance features.
Present pricing clearly, negotiate with integrity, and smoothly transition buyers to the Finance department.
Follow up with past buyers to ensure 100% satisfaction.
Build rapport and create a strong pipeline of repeat and referral business.
Consistently meet or exceed targeted sales and Customer Satisfaction Index (CSI) goals while maintaining the dealership's best interests.