Automotive Sales & Finance Manager

Swickard Palo Alto II, LLC d/b/a Mercedes-Benz of Palo Alto • Palo Alto, CA

1d • $80,000 - $150,000 • Hybrid

About The Position

Palo Alto, CA | Mercedes-Benz | Premium luxury brand | Hospitality | F&I | Sales Management | Veterans encouraged to apply | $80,000 - $150,000+ OTE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Palo Alto, we serve one of the most sophisticated luxury markets in the country. Our guests are discerning, financially astute, and loyal to people who deliver a premium experience with integrity. This hybrid role sits at the intersection of the sales floor and the finance office -- and the person who fills it will have significant influence over both the guest experience and the store's performance.

This is a dual-function position for a proven automotive professional who is equally at home desking a deal on the floor and closing it in the finance office.

You'll support sales management responsibilities -- desking deals, coaching consultants, managing floor coverage -- while also handling F&I for your own transactions and assisting with F&I as needed. The scope varies day to day, and the right candidate is comfortable moving between both functions with confidence and composure.

Requirements

• 3+ years of automotive experience spanning both sales management and F&I -- proven performance in both functions required
• Mercedes-Benz or luxury brand experience strongly preferred -- comfort with high-net-worth clientele and a polished, professional presence
• Demonstrated F&I performance metrics -- PVR, VSC penetration, GAP penetration, and compliance record
• Confident at the desk -- able to work deals quickly and accurately without sacrificing the guest relationship
• Deep knowledge of menu selling, deal structure, and compliance standards (Reg Z, TILA, FCRA)
• Reynolds & Reynolds or CDK experience preferred
• Active state F&I license, or the ability to obtain one prior to start
• A hospitality mindset -- you lead every guest interaction with integrity, transparency, and genuine care

Responsibilities

• Desk deals with accuracy, urgency, and integrity -- structuring transactions that work for the guest and the store
• Support and coach sales consultants on the floor -- helping them navigate guest conversations, close deals, and deliver a hospitality-first experience
• Guide guests through financing, leasing, and F&I product options with transparency and professionalism
• Present and sell F&I products -- including VSC, GAP, and maintenance -- through a disciplined menu-based process
• Ensure full compliance with all federal, state, and manufacturer regulations on every deal
• Maintain strong lender relationships and structure deals accurately to support clean, timely funding
• Partner with sales leadership to ensure seamless deal flow and a consistent guest experience from first contact through delivery
• Maintain rigorous CRM and DMS discipline -- deal documentation, follow-up records, and compliance paperwork completed accurately on every transaction

Benefits

• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Paid Mercedes-Benz manufacturer and F&I product training
• Career growth -- strong performers in hybrid roles at Swickard grow into GSM, F&I Director, and multi-store leadership positions
• Employee vehicle purchase and service discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed