Automotive Sales Associate / Product Specialist

Graff KIA of ChestertonBurns Harbor, IN
22h

About The Position

As a Sales Consultant, you will be responsible for guiding customers through the vehicle purchase process—listening to their needs, offering expert product knowledge, and delivering exceptional service from first contact to post-sale follow-up. This is more than just a sales position—this is an opportunity to be a trusted advisor, community ambassador, and brand representative.

Requirements

  • Prior automotive or customer-facing sales experience preferred, but not required
  • Excellent communication and interpersonal skills
  • Strong work ethic with a focus on integrity and teamwork
  • Basic computer skills and willingness to learn dealership software and tools
  • Valid driver’s license with a clean driving record
  • Professional appearance and demeanor

Nice To Haves

  • Prior automotive or customer-facing sales experience preferred, but not required

Responsibilities

  • Greet and assist customers with professionalism and enthusiasm
  • Identify customer needs through active listening and product knowledge
  • Present and demonstrate new and pre-owned vehicles effectively
  • Guide customers through the entire vehicle purchase experience
  • Follow up with leads and past customers using CRM tools (e.g., VinSolutions)
  • Maintain an up-to-date knowledge of all vehicle models, trims, and technology
  • Collaborate with team members to meet department sales goals
  • Ensure accurate documentation and compliance with dealership and manufacturer policies
  • Attend weekly sales meetings, trainings, and community events as needed

Benefits

  • Base pay + aggressive commission and performance bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid training and advancement opportunities
  • Supportive leadership and culture focused on employee growth
  • Company-provided leads and marketing support
  • Ability to sell a variety of different brands throughout the group(Toyota, Ford, Chevrolet, GMC, Kia, Nissan, CDJR)
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