Automotive Sales and Finance Consultant

PricePro Ford•Whitehouse, OH

4h•Onsite

About The Position

The Automotive Sales Consultant is a high-impact, full-cycle role responsible for managing the entire customer journey from initial engagement to the finalization of vehicle financing. This individual must balance aggressive sales goal achievement with a "client-first" mentality, ensuring that every transaction is handled with the highest level of integrity. The role involves the opportunity to work across both new and used inventory, requiring a deep understanding of product features, market value, and lending structures. Reports to the Sales Manager.

Requirements

Proven experience in retail sales
Strong financial acumen and the ability to explain complex loan/lease structures to clients clearly.
Exceptional communication and de-escalation skills.
Valid driver's license and a clean driving record are required.
High level of personal integrity and a commitment to transparent business practices.

Nice To Haves

Prior automotive experience
F&I (Finance & Insurance) experience
Full-cycle sales experience
Proficiency in CRM software is recommended.

Responsibilities

Greet guests and conduct thorough needs assessments to match them with the ideal vehicle from our new or pre-owned inventory.
Execute professional vehicle walkarounds and technology demonstrations that highlight the value proposition of each unit.
Lead the customer through a transparent negotiation process, overcoming objections while maintaining a positive, solution-oriented atmosphere.
Consistently meet or exceed monthly benchmarks for unit volume, gross profit, and customer satisfaction scores.
Manage the financing process from end to end, including credit application intake, lender submission, and deal structuring (APR, term, and down payment).
Present and sell aftermarket products (Service Contracts, GAP, etc.) that provide long-term value and protection to the client.
Ensure all deal jackets are 100% compliant with state and federal regulations. Verify all signatures, stipulations, and documentation (Insurance, POI, POR) are accurate before the vehicle leaves the lot.
Finalize all legal documents with the client, ensuring they leave with a clear understanding of their financial obligations and terms.
Coordinate with the Recon and Detail teams to ensure the vehicle is in pristine condition for the final handoff. Conduct a final feature walkthrough with the client.
Proactively promote the dealership’s reputation through professional conduct, community engagement, and digital presence.
Maintain a rigorous follow-up schedule within the CRM to nurture long-term relationships, capture repeat business, and generate high-quality referrals.