Automotive Sales Advisor

Asbury Automotive • Falls Church, VA

1d • $60,000 - $120,000 • Onsite

About The Position

The Automotive Sales Advisor at Koons Falls Church Ford will be responsible for responding to customers who inquire about a vehicle advertised online via phone and email. This role involves working with customers who visit the dealership directly, guiding them through the initial buying process to the final sale. The primary goal is to build rapport, identify customer needs using the Asbury selling process, and provide exceptional guest experiences. This position offers the opportunity to make a positive impact on the business and customers while working in a fun, supportive, and inclusive environment. Asbury Automotive Group is a Fortune 500 company and one of the largest franchised automotive retailers in the United States, known for redefining the traditional dealership model through innovative technologies and a strong commitment to its team members, guests, and partners.

Requirements

• Must have motivation to be successful
• Exhibit great customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaining a customer relations management database
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player

Responsibilities

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process

Benefits

• Weekly pay
• From 60,000 to $120,000+
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities.
• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed