About The Position

Larry H Miller Automotive Group, part of Asbury Automotive Group (NYSE: ABG), is a Fortune 500 company and a leading franchised automotive retailer in the United States. We are transforming the traditional dealership model with innovative technologies like Clicklane and a strong commitment to our team members, guests, and partners. Our culture, guided by our North Star, Compass, and DRIVE values, aims to be the Most Guest Centric Automotive Retailer. We foster a fun, supportive, and inclusive environment where team members can thrive personally and professionally, earning recognition as a best place to work from Newsweek and US News & World Report. We are actively rebuilding our new and used inventory to become the largest Chevrolet dealership in the state and are seeking proven closers to join our growth. Our rapidly expanding used inventory offers unique gross opportunities. If you are passionate about building relationships, delivering exceptional guest experiences, and innovating within the automotive industry, this is your opportunity. As an Automotive Sales Advisor, you will significantly impact our business and the lives of our team members and customers. We are looking for energetic, people-focused individuals to redefine the car-buying experience.

Requirements

  • Must have motivation to be successful.
  • Exhibit great customer service skills.
  • Must be able to create and maintain customer relationships.
  • Strong computer & phone skills.
  • Experience utilizing and maintaining a customer relations management database.
  • Must be a minimum of eighteen years of age.
  • Must have a valid Driver's License.
  • Must be able to pass pre-employment screenings (background & drug test).

Nice To Haves

  • Prior automotive sales or retail experience.
  • Customer service, call center, or business development experience is a plus.
  • Maintain professional business attire and appearance.
  • Bi-lingual is always a plus.
  • Self-motivated and a team player.

Responsibilities

  • Respond to customers inquiring about advertised vehicles online via phone and email.
  • Guide customers through the initial buying process to the final sale for those visiting the store.
  • Identify customer needs and build rapport using the Asbury selling process.
  • Generate referrals and build a customer network.
  • Respond to internet leads within the store's required timeframe and provide product information with pricing via email.
  • Answer sales phone calls and schedule customer appointments.
  • Confirm appointments.
  • Make outbound calls to follow up with customers regarding inquiries, after-sales service, and repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Manage the customer relationship from start to finish throughout the buying process.

Benefits

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities
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