Automotive Retail Counter Sales Level 1
About The Position
This position is for an Automotive Retail Counter Sales Level 1 role. Applicants should have a genuine automotive interest, a high level of attention to detail, capability to deliver exceptional service, and a knack for problem-solving. Experience as an automotive hobbyist or prior careers within the automotive industry is highly desired. Experience in machine shops or engine rebuilding is a plus. The company provides a comprehensive job training program. The role involves approaching and greeting customers, assisting with sales, explaining products, researching products based on customer needs, promoting specials, assisting with product selection, suggesting additional products, quoting prices, securing orders, keying data into the computer, recording customer information, maintaining a clean work area, arranging store displays, restocking product, and interacting with team leaders and supervisors. Additional duties include general order maintenance and assisting with restocking the store. Computer proficiency is a must.
Requirements
- Genuine automotive interest
- High level of attention to detail
- Capability to deliver exceptional service
- Knack for problem-solving
- Willingness to learn
- Passion for excellent customer service
- Computer proficiency
- High school diploma or general education degree (GED)
- Completion of at least 3-6 months as an Entry Level Salesperson
- Awareness of latest performance trends for both domestic and import markets
- Must be able to pass background check and drug screen
Nice To Haves
- Experience as an automotive hobbyist
- Prior careers within the automotive industry
- Experience in machine shops or engine rebuilding
- Racing experience
Responsibilities
- Approaches and greets all customers on the sales floor and at counter.
- Assists and sells to prospective customers and explains type of products offered.
- Estimates quantity of merchandise needed. Demonstrates use of merchandise when possible.
- Researches products available for purchase based upon the customers' needs.
- Promotes manager specials and sale items to all customers.
- Assists customers with proper selection of items.
- Suggests additional products to customer where appropriate.
- Quotes prices and tries to persuade customer to buy today.
- Secures orders and keys data into computer and informs customer of delivery date when item is not in stock.
- Records names, addresses, and email addresses of customers.
- Maintains a clean work area at all times.
- Arranges store displays and restocks product when necessary.
- Interacts and communicates with all department team leaders and supervisors.
- Thank customer for their business.
- Follows performance standards as written.
- General order maintenance pertaining to own orders, including RENTRY and SENTRY orders and all mail order procedures.
- Assist with Restocking the Store.
Benefits
- Paid time off
- Comprehensive Medical, Dental, Vision, and Rx Insurance
- Generous Employee Discount
- 401(k) with company match
- Health Club reimbursement
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
