Automotive Retail Assistant Manager
About The Position
The Assistant Manager supports the Store Manager in leading daily store operations and achieving sales, profitability, and customer satisfaction goals. This hands-on leadership role helps drive results, develop team members, and ensure smooth, efficient store performance. The Assistant Manager acts as the leader on duty when needed, models Belle Tire's culture and values, and helps provide a premium customer experience. The position is intended for a motivated leader preparing to advance into store management. The role covers team development, sales and customer service, store operations, financial performance, and brand culture. Work takes place in a tire and automotive service retail store and includes varying hours Monday through Saturday. The setting is a fast-paced workshop with physical demands and possible travel for meetings, training, or multi-store support.
Requirements
- High school diploma or equivalent.
- 2–4 years of leadership experience in a retail or related customer-facing environment.
- Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
- Strong communication, problem-solving, and decision-making skills.
- Financial literacy and comfort with operational reporting and performance metrics.
- Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree preferred.
Responsibilities
- Support the Store Manager in coaching, developing, and motivating the store team.
- Model accountability, teamwork, engagement, and Belle Tire's culture and values.
- Assist with team huddles and provide real-time coaching, feedback, and training.
- Act as manager on duty in the Store Manager's absence, maintaining alignment and continuity.
- Connect daily activities to broader store goals and continuous improvement.
- Champion Belle Tire's 6-Step Sales Process and engage customers to identify needs, present solutions, and close sales.
- Support sales across product lines, including commercial and national accounts.
- Monitor customer feedback and help maintain high service standards and customer relationships.
- Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
- Support compliance with company policies, safety protocols, and operational procedures.
- Communicate and execute company initiatives in a timely manner.
- Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
- Assist with P&L management by monitoring sales, labor, and expenses.
- Analyze reports and metrics to identify opportunities for improvement.
- Help execute strategies to meet or exceed store goals and financial targets.
- Maintain accurate reporting, recordkeeping, and inventory management.
- Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset.
- Promote a respectful, inclusive, high-energy work environment and strengthen team morale, collaboration, and pride in the brand.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account
- Life/AD&D insurance
- Short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible Paid Time Off
- Closed Sundays and specified holidays
- Discounts on products and services
- Employee Referral Program
- Paid training and reimbursement for ASE certifications
- Belle Tire Scholarship Program
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
