Automotive Retail Assistant Manager
About The Position
As an Assistant Manager at Belle Tire, you support the Store Manager in leading daily operations to achieve sales, profitability, and customer satisfaction goals. You help drive results, develop team members, and ensure efficient store performance. Acting as a leader on duty, you model Belle Tire's culture and values while helping deliver a premium customer experience. The position is suited to a hands-on, motivated leader preparing to advance into store management. The role includes leadership and team development, sales and customer experience, operational oversight, financial and business management, and reinforcing Belle Tire's culture and brand. It is based in a tire and automotive service retail store in a fast-paced workshop environment. Hours vary Monday through Saturday; travel may be required for meetings, training, or multi-store support.
Requirements
- High school diploma or equivalent.
- 2–4 years of leadership experience in a retail or related customer-facing environment.
- Proven ability to lead teams, drive sales, and deliver excellent customer experiences.
- Strong communication, problem-solving, and decision-making skills.
- Financial literacy and comfort with operational reporting and performance metrics.
- Proficiency in POS systems, reporting tools, and Microsoft Office applications.
Nice To Haves
- Associate or bachelor's degree.
Responsibilities
- Support the Store Manager in coaching, developing, and motivating the store team.
- Lead by example and foster accountability, teamwork, engagement, and alignment with Belle Tire's culture and values.
- Observe and assist with team huddles and provide real-time coaching, feedback, and training.
- Act as manager on duty in the Store Manager's absence, ensuring alignment and continuity.
- Connect daily activities to broader store goals and support continuous improvement.
- Champion Belle Tire's 6-Step Sales Process to drive sales, trust, and customer satisfaction.
- Engage customers to identify needs, present solutions, and close sales.
- Support sales of all product lines, including commercial and national accounts.
- Monitor customer feedback and help maintain high service standards.
- Model strong communication, solution-oriented service, and follow-through to build long-term customer relationships.
- Oversee daily store functions, including workflow, scheduling, inventory, cleaning, and shop coordination.
- Support compliance with company policies, safety protocols, and operational procedures.
- Ensure timely communication and execution of company initiatives.
- Partner with the Store Manager on vendor relationships, product availability, and shop productivity.
- Assist with P&L management by monitoring sales, labor, and expense performance.
- Analyze reports and metrics to identify improvement opportunities.
- Help execute strategies to achieve or exceed store goals and financial targets.
- Maintain accuracy in reporting, recordkeeping, and inventory management.
- Reinforce Belle Tire's beliefs, behaviors, and customer-first mindset as a Culture Champion.
- Promote a respectful, inclusive, and high-energy work environment and strengthen team morale, collaboration, and pride in the brand.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account
- Life/AD&D Insurance
- Short- and long-term disability insurance
- Employee Assistance Program
- 401(k) with company match
- Flexible Paid Time Off
- Closed Sundays and listed holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day
- Discounts on products and services
- Employee Referral Program
- Paid training and reimbursement for ASE certifications
- Belle Tire Scholarship Program
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
