Entry Level Automotive Repair Technician - Store 701

Monro • Norfolk, VA

4d

About The Position

The General Service Technician is a full-time or part-time, hourly position based on the needs of the business. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guests’ expectations for service time and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
• Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain a clean store that is in guest-ready condition and meets Monro standards.
• Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
• Follow company policies and procedures and applicable governmental, environmental, and ANSI/OSHA standards.
• Consistently use safety standards established in training, policies, and procedures.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed