Automotive Product Specialist - Porsche

Mercedes Benz of Tallahassee - Porsche Tallahassee•Tallahassee, FL

3d•Onsite

About The Position

Porsche Tallahassee is hiring a Product Specialist to serve as our Porsche Pro (Technologist & Delivery Coordinator). This role is ideal for seasoned automotive professionals with a passion for high-performance engineering or technology enthusiasts eager to launch a career in the luxury automotive sector. You will find a welcoming environment and a collaborative team at Porsche Tallahassee.

Requirements

Strong technical aptitude and comfort explaining advanced vehicle technology and software (Apple CarPlay, driver-assistance systems, EV charging, PCM infotainment)
Exceptional customer service and interpersonal skills
Professional presentation and communication skills
A passion for the Porsche brand and automotive culture

Nice To Haves

Automotive dealership or high-end retail experience appreciated, but not required

Responsibilities

Guide new and pre-owned owners through comprehensive, personalized vehicle delivery appointments, ensuring they master every feature of their Porsche's PCM infotainment system, driver-assistance tech, and performance settings.
Stay up-to-end on the latest Porsche software updates, EV charging protocols, and digital applications (like the Porsche App) to troubleshoot and educate clients effectively.
Inspect delivery vehicles to ensure settings, connected services, and personalized profiles are fully configured before the client arrives.
Maintain a pristine, tech-ready showroom environment, ensuring display vehicles have active displays, charged batteries, and updated demonstration software.
Reach out to recent delivery clients to answer lingering technical questions, schedule second-delivery check-ins, and ensure an exceptional ownership transition.
Partner closely with the sales and delivery teams to streamline the handover process and ensure a seamless, high-touch luxury experience from signature to drive-off.