Automotive Product & Sales Operations Specialist
About The Position
Kia of Myrtle Beach is looking for a dependable, organized and customer-friendly person to join our team as a Sales Support & Vehicle Delivery Specialist. This is an entry-level position combining customer vehicle deliveries with routine administrative and operational support for our sales department. No automotive experience is required—we will provide the product and process training needed to succeed. The right person will communicate well, absorb new information and consistently complete repeatable tasks with accuracy. You must be comfortable working with customers, learning vehicle technology and helping the sales department stay organized.
Requirements
- Friendly and comfortable communicating with customers.
- Able to learn new information and explain it to others.
- Comfortable using smartphones, applications and vehicle technology.
- Organized and attentive to details.
- Able to follow written processes and repeat them consistently.
- Dependable and able to complete assignments without constant reminders.
- Comfortable balancing customer interaction and administrative work.
- Coachable, professional and willing to help the team.
- Basic computer and data-entry skills.
- No automotive experience required.
- High school diploma or equivalent preferred.
- Valid driver’s license and acceptable driving record required.
Responsibilities
- Learn the features, technology and benefits of the Kia vehicle lineup.
- Prepare for scheduled customer deliveries.
- Perform complete and detailed vehicle deliveries.
- Explain vehicle controls, safety systems and technology clearly.
- Pair customers’ phones and assist with Kia Connect setup.
- Make sure customers understand their vehicle before leaving.
- Assist customers who return with product or technology questions.
- Confirm delivery vehicles are clean, fueled and ready on time.
- Help sales associates prepare for appointments and deliveries.
- Assist management with daily and weekly reports.
- Update schedules, checklists and tracking documents.
- Help organize customer and vehicle paperwork.
- Scan, file and maintain sales-related documents.
- Assist with vehicle inventory records and stock information.
- Track vehicle keys and help verify inventory locations.
- Check online inventory for missing photos or incorrect information.
- Help coordinate vehicle photos and basic merchandising.
- Complete routine data entry accurately and on time.
- Follow up internally on missing information or incomplete assignments.
- Support sales events, meetings and other departmental needs.
- Perform other routine sales-support tasks assigned by management.
Benefits
- Competitive hourly pay based on experience.
- Monthly performance-bonus opportunity.
- Paid product and process training.
- Company benefits based on eligibility requirements.
- Opportunities for advancement within the dealership.
- Free health insurance option available
- 401(k) with company match
- HSA company contributions
- Dental & vision insurance available
- Paid vacation, PTO, and holidays
- Career advancement opportunities—we promote from within
- Employee discounts on vehicles, parts & service
- Family-owned and operated culture
- Long-term career stability with a growing organization
- Opportunity to represent the Krause Auto Group brand in a premium retail environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
