Automotive Parts Counterperson

Bob Bell Chevrolet of Baltimore • Baltimore, MD

5d • Onsite

About The Position

Automotive Parts Counterperson Needed! Join the Bob Bell Automotive Group Team!

Requirements

• Strong knowledge of automotive systems, parts, and accessories
• Valid driver's license and clean driving record
• Ability to lift up to 50 pounds and work in a physically active environment

Nice To Haves

• Previous automotive parts experience preferred
• GM / Chevrolet experience preferred
• CDK experience preferred
• Experience with dealership management systems and electronic parts catalogs preferred
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment

Responsibilities

• Assist retail, wholesale, and service department customers with parts inquiries and purchases
• Promptly greet customers and technicians and provide exceptional customer service
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software
• Process parts orders accurately and efficiently
• Maintain accurate inventory records and monitor stock levels
• Receive, stock, and organize incoming parts shipments
• Coordinate with service advisors and technicians to ensure timely parts availability for repairs
• Follow up on special orders and communicate status updates to customers and internal departments
• Process returns, warranties, and core returns according to manufacturer guidelines
• Maintain a clean, organized, and professional parts department
• Meet dealership and manufacturer performance standards

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• Employee Car Purchase Program
• Career Progression
• Great Company Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed