Automotive Parts Counterperson

Capital Chevrolet of Shallotte • Shallotte, NC

3d • Onsite

About The Position

Know Parts. Help People. Keep the Shop Moving. Capital Automotive Group is looking for a dependable, customer-focused Parts Counterperson to join our team. This role is at the heart of the dealership’s day-to-day operation. You’ll work closely with technicians, service advisors, customers, and fellow teammates to make sure the right parts get to the right place — accurately, efficiently, and with great service along the way. If you know automotive parts, enjoy helping people, and thrive in a busy dealership environment, we’d love to meet you.

Requirements

• Previous automotive parts experience preferred
• Dealership experience is a plus
• Strong customer service and communication skills
• Comfortable working in a fast-paced environment and managing multiple priorities
• Detail-oriented with a strong focus on accuracy
• Basic computer skills and ability to learn dealership systems
• Dependable, organized, and ready to be part of a team
• A positive attitude and willingness to jump in and help
• Valid driver’s license and acceptable driving record

Responsibilities

• Assist technicians, service advisors, wholesale customers, and retail customers with parts needs
• Look up and identify the correct parts using dealership systems and catalogs
• Provide accurate pricing, availability, and estimated delivery information
• Process parts orders, invoices, returns, and special orders
• Maintain organized and accurate parts inventory
• Receive, stock, and properly label incoming parts as needed
• Communicate clearly with customers and teammates regarding order status and availability
• Build strong relationships with internal departments and outside customers
• Help keep the Parts Department organized, efficient, and moving throughout the day
• Support the Parts Manager and team wherever needed

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Training and development opportunities
• Career growth within a large and growing automotive group
• A supportive team environment where your contribution matters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed