Automotive Parts Counterperson/Parts Specialist

Westbury Jeep Chrysler Dodge • Hicksville, NY

3d • Onsite

About The Position

Levittown Ford, part of the VIP Automotive Group, is hiring an experienced and customer-focused Parts Counterperson / Automotive Parts Specialist to join our fast-paced parts department. This is a great opportunity for candidates with automotive parts experience, dealership knowledge, or strong customer service skills looking for a long-term career with growth potential. At VIP Automotive Group, we invest in our employees through training, advancement opportunities, and a team-first culture.

Requirements

• Previous automotive parts experience or dealership experience preferred
• Strong customer service and communication skills
• Knowledge of automotive systems and parts lookup processes
• Ability to multitask in a fast-paced environment
• Detail-oriented with strong organizational skills
• Comfortable using dealership software (CDK or similar a plus)
• Reliable team player with a professional attitude

Nice To Haves

• Dealership knowledge
• Strong customer service skills
• CDK or similar dealership software experience

Responsibilities

• Assist customers and technicians with automotive parts sales and inquiries
• Accurately identify and specify parts and accessories
• Process parts orders, returns, warranties, and core charges
• Maintain accurate records of all transactions
• Answer phones promptly and assist customers professionally
• Follow up on orders to ensure timely delivery
• Cross-sell parts, accessories, and product lines
• Maintain a clean, organized, and efficient parts department
• Support inventory management and stocking
• Work closely with service and sales departments

Benefits

• Medical & Dental Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Employee Discounts (vehicles, parts & service)
• Life & Disability Insurance
• Employee Recognition Programs
• Ongoing Training & Career Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed