Experienced Automotive Parts Counter

Luxury Automotive GroupGreenville, SC
$50,000 - $75,000Onsite

About The Position

Porsche Greenville, a private, family-owned Luxury Automotive Dealership, is seeking an experienced Automotive Parts Counter professional. This high-volume dealership is committed to delivering a first-class customer experience with a modern, digital-first approach. We value teamwork, customer satisfaction, and professional growth, offering a great opportunity to build a career in the automotive industry with competitive pay and performance incentives. Porsche Greenville is part of the RBM Automotive Group and is located in Greenville, South Carolina.

Requirements

  • Shifts vary; Dealership Operates Monday – Saturday; Scheduling may require weekends before/after business hours.
  • High school diploma or the equivalent
  • Authorized to work in the USA for any employer
  • All applicants must have a current and valid driver’s license, acceptable driving record, and must be insurable under our garage-keepers policy standards
  • Basic communication, problem solving, and mathematical skills using American units of measure

Nice To Haves

  • Previous experience in a similar role is preferred

Responsibilities

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs the customer of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls and provides price quotes and other information.
  • Provides a high level of service to internal and external customers.
  • Pulls and fills orders from stock.
  • Notifies parts manager of out-of-stock parts that need immediate attention.
  • Locates backordered SOP parts.
  • Replenishes assigned inventory daily.
  • Makes sure all internal requests for parts are billed on the service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Issues and tracks requested shop tools to technicians.
  • Keeps front and rear counter areas clean and uncluttered.
  • Posts lost sales.
  • Maintains professional appearance.
  • Proactively communicates potential issues with customers, management, and other departments in order to provide the best possible customer experience.
  • Follows safety protocols and team lifting techniques.
  • Completes required dealership training.
  • Abides by company policy and departmental best practices and procedures and performs other duties as assigned.

Benefits

  • Competitive total compensation package $50K to $75K per year
  • Opportunities for advancement
  • Health, health savings account, dental, vision insurance, auxiliary benefits available
  • Holidays and paid time off
  • Get paid weekly by direct deposit
  • 401(k) with company match available
  • Employee pricing on vehicles and service
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