Parts Department

Nissan of Everett•Everett, WA

11h•Onsite

About The Position

The Parts Counter Representative acts as the primary point of contact for customers and technicians seeking vehicle parts. You will be responsible for identifying the correct components, managing inventory, and providing exceptional customer service to ensure repairs are completed efficiently.

Requirements

High School diploma or equivalent is typically required.
Proficiency in using electronic parts catalogs and dealership management systems (DMS).
Solid understanding of automotive systems and component terminology.
Ability to lift and carry objects up to 50 lbs and stand for long periods.
A valid driver’s license and a safe driving record are mandatory.

Nice To Haves

At least one year of experience in a dealership parts department or automotive repair is preferred.

Responsibilities

Assist retail and wholesale customers via phone, email, or in person to identify and sell manufacturer parts and accessories.
Work closely with service technicians to provide the necessary parts for vehicle repairs, ensuring accuracy to avoid project delays.
Stock incoming inventory, organize bins, and perform regular audits to maintain an accurate and orderly department.
Utilize electronic parts catalogs to source out-of-stock items and submit emergency orders when necessary.
Accurately price parts, generate invoices, and collect payments while identifying opportunities for additional sales.