Automotive Parts Advisor

BMW of Traverse City • Traverse City, MI

6d • Onsite

About The Position

Join BMW of Traverse City as an Automotive Parts Advisor and help us drive exceptional customer experience! As part of the Fox Motors family, you will connect technicians, retail clients, and body shops with the high-quality BMW parts and accessories they need.

Requirements

• High school diploma or GED equivalent.
• 1–3 months of automotive parts or retail experience (dealership experience preferred).
• Strong computer literacy and comfort using technology to serve customers.
• Excellent communication, multi-tasking, and time-management skills.

Responsibilities

• Assist retail, shop, and phone customers with parts identification, quotes, and order fulfillment.
• Support service advisors and shop technicians to ensure fast turnaround times on repairs.
• Track special orders, manage backorders, and keep customers updated on delivery schedules.
• Utilize electronic catalogs (EPC) and dealership systems to manage inventory accurately.

Benefits

• Medical, Dental, Vision, Flex Spending, Life & Disability Insurance.
• 401(k) with Employer Match
• Performance Incentives
• Paid Vacation, PTO, and Holidays.
• Ongoing leadership & technical training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED