Automotive On Site Representative Austin Texas
About The Position
Henkel is hiring an Automotive On Site Representative for its Adhesive Technologies business unit. The role provides routine technical service at a defined customer account and serves as a point of contact between the customer’s production line and field sales. The representative manages inventory and consumption data, supports forecasting and material ordering where applicable, and helps maintain product quality and efficiency by escalating technical challenges to Application Engineering. The position also involves aligning sales strategies with sustainability goals, developing customer-focused initiatives, incorporating customer feedback, and monitoring competitors’ activities, pricing, and positioning. This is an on-site role in Austin, Texas, with a schedule of 7:00 a.m. to 4:00 p.m., Monday through Friday. Occasional weekend and holiday work is required. The listed salary range is $70,000 to $80,000, with potential eligibility for incentive pay or other compensation. Henkel offers a comprehensive benefits package.
Requirements
- Bachelor of Science or Bachelor of Arts in engineering or business.
- Manufacturing experience, including significant experience in a sales or service function, preferably at a customer site.
- Strong work ethic and excellent customer relationship skills.
- Strong internal and external communication skills.
- Strong problem-resolution and technical-leadership skills.
- Availability to work on-site from 7:00 a.m. to 4:00 p.m. Monday through Friday, with occasional weekend and holiday work.
Nice To Haves
- Some chemistry background is preferred.
- Experience in a sales or service function at a customer site is preferred.
Responsibilities
- Provide routine technical service on-site at a defined customer account.
- Manage inventory and record and maintain consumption data for customer processes and production lines.
- Support forecasting and the material-ordering process where applicable.
- Maintain product quality and efficiency levels, escalating technical challenges to Application Engineering.
- Serve as the first point of contact between the customer’s production line and field sales.
- Align sales strategies with sustainability goals.
- Develop customer-centric initiatives that enhance loyalty and long-term partnerships.
- Implement customer feedback (VOC) to refine sales approaches.
- Monitor competitor activities, pricing, and positioning.
Benefits
- Medical, dental, vision, and wellbeing plans starting on day one.
- Paid time off, including sick, vacation, holiday, and volunteer time.
- Flexible and hybrid work policies depending on role, and a vacation buy/sell program.
- 401(k) matching.
- Employee share plan with voluntary investment and Henkel matching shares.
- Annual performance bonus and service awards.
- Student loan reimbursement.
- 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
- Fertility support.
- Adoption and surrogacy reimbursement.
- Discounted child and elderly care.
- Scholarships.
- National and international career growth opportunities.
- Access to thousands of skills development courses.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
