Automotive Office Administrator - Florence Buick GMC

Jeff Wyler Automotive FamilyFlorence, KY
Onsite

About The Position

JEFF WYLER FLORENCE BUICK GMC IS ACCEPTING APPLICATIONS FOR A PART-TIME CLOSER/WEEKEND AUTOMOTIVE CASHIER! VOTED "Top Workplace" for 9 Consecutive Years! Ideal Candidate: We are looking for a highly dependable individual with a positive attitude and a passion for delivering exceptional customer service with a winning attitude. You should be organized, detail-oriented, and able to work efficiently in a fast-paced environment. If you’re looking for a role where your contributions are valued and your career can grow, we’d love to hear from you. About Us: Jeff Wyler Florence Buick GMC is a trusted name in the automotive industry, providing top-notch service to our customers. We are currently seeking a friendly and detail-oriented Service Cashier to join our team and provide exceptional customer service at our service department.

Requirements

  • High school diploma or GED required.
  • Exceptional communication and customer service skills, with the ability to remain calm and composed under pressure.
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Friendly, professional, and approachable attitude.
  • Strong telephone etiquette and time management abilities.
  • All applicants must demonstrate the ability to pass pre-employment testing, including a background check, MVR, and drug screening.

Nice To Haves

  • Prior experience in a receptionist or cashier role is preferred.

Responsibilities

  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Benefits

  • Health, Dental, Vision, 401(K), Life Insurance & Much More!
  • Paid vacation and holidays
  • Employee discounts
  • A positive and supportive team environment
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