Automotive Mechanic Technician Mobile

Ryder•Memphis, TN
•Onsite

About The Position

Torque by Ryder is hiring a permanent, full-time, mid-level Mobile Automotive Technician to support its heavy-duty truck fleet in Memphis, Tennessee. The technician performs maintenance, inspections, diagnostics, and repairs for non-contractual customers. Work may be performed from a mobile maintenance vehicle, with travel to customer yards within the assigned region. A service vehicle, fuel card, and company cell phone are provided. The position offers a flexible 40-hour work week, with weekend premiums, and pay up to $32.00 per hour based on experience. A $2,000 retention bonus is paid quarterly during the first year. Additional training is available to help technicians advance their skills and level. The role requires independently completing routine maintenance and basic diagnostics while assisting higher-grade maintenance specialists with complex repairs as needed. Technicians document work orders and customer authorizations, represent Torque/Ryder to customers, and follow environmental, safety, and regulatory requirements. Ryder describes its workplace as safety-first and highlights a culture of respect, collaboration, innovation, and opportunities to grow.

Requirements

  • High school diploma or equivalent preferred.
  • Vocational or professional diploma preferred.
  • At least two years of combined classroom training and work experience.
  • Non-commercial driver license, Class E.
  • State driver's license as required.
  • Ability to understand and adhere to company policies.
  • Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Demonstrated customer service skills.
  • Strong verbal and written communication skills.
  • Ability to multitask; strong organizational and time-management skills.
  • Complete Preventive Maintenance (PM230 and PM298) within 90 days.
  • Complete Brakes-Air (BA220 and BA298) within 90 days.
  • Brake mechanics/inspectors FMCS 396.25 qualification.
  • Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
  • Complete Tire & Wheel (TW220) within 90 days.
  • Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
  • Complete Battery Charge and Check, Warranty HD electrical (DR208) within 90 days.
  • Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
  • Complete at least two OEM online engine courses.
  • Pass a Ryder drug test, DOT physical, and Ryder road test.
  • Pass Ryder background and motor vehicle checks, including drug and alcohol verification from previous employers for the last three years.
  • Drive Ryder vehicles as required.

Nice To Haves

  • Valid Commercial Driver License (CDL), Class A.
  • Additional screening may include employment and education verification, motor vehicle records check, road test, and customer-specific badging or background requirements.

Responsibilities

  • Perform diagnosis, repairs, inspections, and preventive maintenance for non-contractual customers.
  • Assist higher-grade maintenance specialists with complex repairs.
  • Perform routine vehicle maintenance, including tune-ups, oil changes, tire and fuel-filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
  • Assist with diagnosing, repairing, or replacing engine parts and other components, including alternators, starters, radiators, injectors, transmissions, and fuel components.
  • Perform basic diagnostics.
  • Inspect, repair, and replace hydraulic brakes.
  • Operate a mobile maintenance vehicle and travel to customer yards within the assigned region as needed.
  • Maintain general knowledge and understanding of Torque products and services.
  • Represent Torque/Ryder and establish relationships with customers.
  • Document work orders, customer repair authorizations, and repair notes in Salesforce.
  • Perform environmental duties, including site inspections, cleanups and disposal, and handling vehicle chemicals, with guidance and direction.
  • Work in accordance with federal, regional, and corporate compliance guidelines.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage after 30 days.
  • 80 hours of paid time off in the first year, starting on day one.
  • Yearly merit pay increases.
  • 401(k) company match.
  • PPE, uniforms, and boot allowance.
  • Paid training.
  • $2,000 quarterly retention bonus during the first year.
  • Fuel card and company cell phone.
  • Mobile service vehicle for mobile technicians.
  • Top Tech Competition awards of $250–$50,000 per year.
  • Extra paid day off for U.S. military veterans.
  • 15% company stock discount.
  • Up to $5,000 in tech tuition repayment.
  • 12 weeks of paid maternity leave, subject to eligibility criteria including work tenure.
  • Employee discounts on tools, vehicles, travel, technology, and more.
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