Automotive Maintenance Supervisor

Carvana•Tracy, CA

14h•$34 - $40

About The Position

This front-line supervisory role directly manages and develops a team of hourly associates in a Carvana Inspection Center, with responsibility for regularly achieving production targets. The supervisor oversees vehicle movement for repairs, incoming-inventory review, repair or rejection decisions in partnership with the Inspection Center General Manager, and associate training to meet quality-control standards. The role is not eligible for visa sponsorship. The position involves working in a fast-paced vehicle maintenance environment that may be cold, hot, noisy, wet, and exposed to fumes or odors. It requires extended standing and frequent movement, lifting up to 60 pounds, and use of protective equipment. Variable schedules, overtime, and weekend work may be required.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid unrestricted driver’s license and a clean driving record for the last three years.
Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and other lifting from various levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact effectively and professionally with others, and to communicate clearly and concisely in writing and orally.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and weekends.
Ability to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee assigned team activities, identify strengths and development opportunities, and take appropriate steps to improve performance.
Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
Foster positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects in incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
Identify and complete repairs effectively and efficiently to minimize rework and production delays.
Work in ways that reduce the risk of injury from spills and other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.