Automotive Lube and Oil Technician

LaFontaine Toyota Dearborn•Dearborn, MI

2d•Onsite

About The Position

The Lube & Oil Technician is responsible for performing lube-related services for customers in a professional and efficient fashion. This role requires devotion to customer satisfaction, the ability to understand and follow instructions, and a commitment to maintaining high production and quality standards. The technician will also be responsible for vehicle inspections, maintaining equipment, and ensuring the work area is clean and organized.

Requirements

Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Work evening, weekend and holiday work hours as required.

Nice To Haves

Devote himself/herself to ensuring satisfaction to customers.

Responsibilities

Performs lube oil filter services in a professional manner.
Performs vehicle inspections as required.
Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.
Maintains equipment in good working condition.
Maintains the work area in a safe, clean, and organized manner.
Receive service assignments from the service writer or service manager.
Have the 'lube' work finished within the allotted time.
Set goals, develop skills, and constantly increase efficiency skill level.
Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
Make sure the proper paperwork is completed and filed after every job completion.
Keep technical qualifications current by finishing any required training programs.
Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
Determine management, production, and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state, and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.

Benefits

Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Medical
Dental
Vision
Employer Paid Life/AD&D
Employee Assistance Program
Pet Insurance
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay