Automotive Line Supervisor (2nd Shift)

Carvana•Elyria, OH

1d•Onsite

About The Position

The Line Lead, Detail role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. The Line Lead will manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals. They will oversee the day-to-day activities of their assigned team, identify team strengths and weaknesses, and determine areas of opportunity and the appropriate steps to improve. The role involves engaging the assigned team, providing appropriate coaching, development, and performance management, and offering feedback. Creating a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values is crucial. The Line Lead will proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals, and will prevent and resolve conflict among team members. Monitoring and ensuring adherence to systems, policies, procedures, and performance standards is also a key responsibility. The role includes reviewing and approving identified mechanical and physical defects of incoming inventory, and partnering with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle. Training a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production, is essential. The Line Lead will also identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production, and conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions. Effectively managing multiple associates, including ensuring appropriate employee development and performance management, is required.

Requirements

High School Diploma or GED equivalent
Experience using computers
Must be at least 18 years of age
Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process
Demonstrated understanding of our current reconditioning processes and lean principles
Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
Requires use of safety equipment that may include face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to effectively delegate tasks to team members.
Ability to communicate and interact with others effectively in a professional, courteous manner.
Ability to communicate clearly and concisely, both written and oral.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.

Responsibilities

Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
Meet or exceed inventory production goals on a daily, weekly and monthly basis.
Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.
Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
Prevent and resolve conflict among team members.
Monitor and ensure adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
Effectively manage multiple associates, including ensuring appropriate employee development and performance management.
Ability to work overtime and on weekends.
Ability to work variable schedule(s) as necessary.