Automotive Lead Technician

Bridgestone•Brockton, MA

About The Position

The Automotive Lead Technician uses technical expertise to diagnose drivability and electrical systems, while applying leadership and mentoring skills to help the team improve customer care and satisfaction. The role involves diagnosing and repairing a range of vehicle systems to specifications, explaining technical diagnoses and needed repairs to non-mechanical customers, and assisting and training technicians and mechanics. Technicians stay current with automotive technology through paid formal training. The position requires obtaining or maintaining ASE certifications in at least five areas from A1–A8 within the first two years of employment; the company pays test and registration fees, and technicians receive a bonus for each test passed. Compensation is performance-based flat-rate pay. The stated pay range is $31.74–$59.45, with actual earnings potentially varying based on regional available work, productivity, and experience. The role also offers benefits including medical, dental and vision coverage starting on day one, paid vacation and holidays, training, company-funded ASE certifications, a flexible work schedule, a 401(k) match, and an on-demand pay program.

Requirements

  • Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Be skilled in brake diagnosis and repair.
  • Be skilled in alignment, steering, and suspension diagnosis and repair.
  • Be skilled in general automotive maintenance and tire repair.
  • Hold current federal, state, and local certifications or licenses where applicable.
  • Be able to communicate technical information to non-technical people.
  • Have reading, writing, and math skills.

Nice To Haves

  • Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
  • Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
  • ASE certification in at least three of A1–A8; L1 may count as one of the three, and Brakes and Steering & Suspension ASEs are preferred.

Responsibilities

  • Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
  • Explain technical diagnoses and needed repairs to non-mechanical individuals.
  • Stay current with changing automotive technology through continuous paid formal training.
  • Assist and train technicians and mechanics in performing technical activities.
  • Obtain or maintain ASE certifications in at least five of A1–A8 within the first two years of employment.

Benefits

  • Medical, dental, and vision coverage starting day one.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand pay (daily pay) program.
  • Performance incentives.
  • Competitive healthcare packages for full-time and part-time employees.
  • Formal training and regular mentorship.
  • Professional development and career growth resources.
  • Community involvement and corporate social responsibility activities.
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