Automotive Lead Technician

Bridgestone Americas•Raleigh, NC
•$26 - $41

About The Position

The Lead Technician uses automotive experience and technical expertise to diagnose drivability and electrical systems, while applying leadership and mentoring skills to help a team improve customer care and satisfaction. The role diagnoses and repairs vehicle systems to specifications, explains technical findings and needed repairs to non-mechanical customers, and helps train technicians and mechanics. Technicians stay current with changing automotive technology through paid formal training and are expected to obtain or maintain ASE certifications in at least five areas from A1–A8 within the first two years of employment. The company pays ASE test and registration fees, and offers a bonus for each test passed. Pay ranges from $26.45 to $40.92. Technicians are paid under a performance-based flat-rate model, with earnings affected by available work, individual productivity, and experience. Rates may vary by region. Compensation meets or exceeds applicable minimum wage requirements.

Requirements

  • Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Skill in brake diagnosis and repair.
  • Skill in alignment, steering, and suspension diagnosis and repair.
  • Skill in general automotive maintenance and tire repair.
  • Hold current federal, state, and local certifications or licenses where applicable.
  • Ability to communicate technical information to non-technical people.
  • Reading, writing, and math skills.

Nice To Haves

  • Strong understanding of electrical/electronic systems.
  • Strong understanding of engine repair.
  • Strong understanding of engine performance.
  • Strong understanding of automatic transmission/transaxle systems.
  • Strong understanding of manual drivetrain/transmission systems.
  • Strong understanding of automotive heating and air conditioning.
  • Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
  • ASE certification in at least three areas from A1–A8; L1 may count as one of the three. Brakes and Steering & Suspension ASE certifications are preferred.

Responsibilities

  • Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
  • Explain technical diagnoses and needed repairs clearly to non-mechanical individuals.
  • Stay current with changing automotive technology through continuous paid formal training.
  • Assist and train technicians and mechanics in technical activities.
  • Obtain or maintain ASE certifications in at least five areas from A1–A8 within the first two years of employment.

Benefits

  • Competitive pay with a performance-based flat-rate compensation model.
  • Medical, dental, and vision coverage starting on day one for all teammates.
  • Paid vacation and holidays.
  • Paid on-the-job training and company-funded ASE certifications.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand daily pay program.
  • Professional development, training, and regular mentorship.
  • Community involvement and corporate social responsibility activities.
  • Supportive onboarding experience.
  • Inclusive team and work environment.
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