Automotive Lead Technician

Bridgestone Americas•Westland, MI

4d•$29 - $55

About The Position

Bridgestone Retail Operations (BSRO), part of Bridgestone Americas, operates company-owned automotive service stores across North America. The Automotive Lead Technician uses technical expertise to diagnose drivability and electrical systems and leadership and mentoring skills to help a team improve customer care and satisfaction. The role uses a flat-rate compensation model, with the stated pay range reflecting regional earning potential that can vary based on available work, productivity, and experience. A $2,000 sign-on bonus is offered. The technician diagnoses and repairs a range of vehicle systems, explains technical findings and repair needs to non-mechanical customers, stays current with automotive technology through paid training, and assists and trains other technicians. The position requires obtaining or maintaining A.S.E. certifications in at least five A1–A8 areas within the first two years of employment. Test and registration fees are company-paid, and technicians receive a bonus for each test passed.

Requirements

Maintain a valid automobile driver's license and be able to drive customer and company vehicles.
Demonstrate skill in brake diagnosis and repair.
Demonstrate skill in alignment, steering, and suspension diagnosis and repair.
Demonstrate skill in general automotive maintenance and tire repair.
Hold current federal, state, and local certifications or licenses where applicable.
Be able to communicate technical information to non-technical people.
Have reading, writing, and math skills.

Nice To Haves

Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
Five years of automotive repair experience, skills demonstrated through third-party assessments or certifications, or completion of a Vocational-Technical School Program.
A.S.E. certification in at least three A1–A8 areas; L1 may count as one, and Brakes and Steering & Suspension A.S.E.s are preferred.

Responsibilities

Diagnose and repair brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems to specifications.
Explain technical diagnoses and needed repairs to people without mechanical expertise.
Stay current with changing automotive technology through continuous paid formal training.
Assist and train technicians and mechanics in technical activities.
Obtain or maintain A.S.E. certifications in at least five A1–A8 areas within the first two years of employment.