Automotive Key Technician

Car Keys Express•Wilmington, NC

8d•Onsite

About The Position

Car Keys Express is hiring an Automotive Key Technician to provide mobile key and remote services to dealerships and fleet operations in the Wilmington, North Carolina metro area. The technician builds and maintains business relationships, develops and manages a weekly sales route, and works to maximize territory profits. The role also includes inventory management, company vehicle upkeep, audits, and accurate sales-stop logs. Technicians drive to customers and work directly with vehicles, using specialized software for key programming and vehicle diagnostics. The job involves regular customer outreach and sales, independent route work, long days, outdoor work in all seasons, and physical tasks involving vehicles. The schedule is Monday through Friday during business hours, although the posting notes that long days are part of the job. Car Keys Express describes itself as the world’s first online retailer of automotive keys and remotes and the largest single-vendor solution for replacement keys and automotive reconditioning. The company offers a company vehicle, laptop, phone, benefits, and opportunities for career growth. Compensation consists of salary, commission, and bonus; the stated average is $62,440 in year one, $74,571 in year two, and $81,320 after the second year.

Requirements

High school diploma or equivalent.
At least 21 years of age and a valid driver’s license.
Sales and customer service experience; commission-based sales experience is preferred.
Ability to work remotely without constant supervision.
Familiarity with computers, email, and internet navigation; key programming requires use of specialized software.
Professional demeanor and appearance.
A safe place to park the company van.
Ability to lift up to 25 pounds, bend, stoop, squat, and stand.
Ability to enter and exit elevated van doors 30–40 times daily.
Ability to lift car hoods, disconnect batteries, and enter and exit other vehicles.
Ability to work outdoors in all weather conditions and seasons.
Comfort and confidence driving a full-size company van and spending extended time on the road.
Comfort with daily customer outreach, prospecting, pitching, and closing sales.

Nice To Haves

Two to five years of experience in automotive work, cable installation, route sales, or a related field.
Commission-based sales experience.

Responsibilities

Support, grow, and maintain business relationships with dealerships and fleet operations in the assigned metro area.
Develop and maintain a weekly sales route in the territory to maximize profits.
Conduct daily cold and warm outreach to dealership staff, UCMs, and sales managers; prospect, pitch services, close deals, and follow up.
Perform automotive key programming and related vehicle tasks, including connecting to vehicles for diagnostics, disconnecting batteries, lifting hoods, and removing panels.
Manage inventory and maintain the company vehicle.
Complete audits and keep accurate logs of sales stops.