Automotive Internet Sales Coordinator

Rock Hill Ford • Rock Hill, SC

1d

About The Position

The Automotive Internet Sales Coordinator is responsible for managing inbound and outbound customer communications, qualifying sales leads, and setting appointments for the sales team. This role plays a critical part in driving showroom traffic, improving customer experience, and increasing vehicle sales through timely follow-up and effective communication.

Requirements

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license and clean driving history

Responsibilities

• Handle inbound and outbound calls to set and confirm sales appointments
• Respond promptly to internet, phone, and live chat leads using approved scripts and templates
• Provide customers with initial vehicle, pricing, and dealership information
• Present preliminary financing and leasing options based on customer needs
• Follow up with unsold leads and no-show appointments to drive showroom traffic
• Maintain accurate customer records and appointment details in the CRM system
• Collaborate with sales teams and dealership management to improve processes and results

Benefits

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed