Automotive Implementation Advisor

Entrega•Salt Lake City, UT

19h•Onsite

About The Position

The Automotive Implementation Advisor is responsible for managing and executing on-site and remote training for automotive dealership clients on software applications, business processes, and best practices. This role requires expertise in automotive Variable Operation (Retail or Accounting) and Fixed Operations (Parts or Service) to ensure optimal utilization of software solutions.

Requirements

Ability to successfully complete required certification & training program.
Excellent interpersonal and presentation skills with the ability to engage diverse audiences.
Strong written and verbal communication skills.
Ability to consult and problem-solve with dealership staff at all levels.
Proficiency in Microsoft Office applications.
Self-motivated with the ability to work independently in a fast-paced environment.
Valid driver’s license and reliable transportation.
Ability to prioritize your time and responsibilities.
Commitment to continuous learning and improvement.
Empathy when training users of varying skill levels.
Reliable internet.
Ability to conduct video calls.
Ability to stand for extended periods.
Must live within driving distance of a major airport and have the ability to travel by air and car extensively, 100% weekly.
Ability to work in various Dealership environments.

Nice To Haves

Bachelor’s degree preferred.
Previous experience in a field-based role strongly preferred.

Responsibilities

Implement and optimize automotive software solutions for DMS, Sales, Accounting, F&I, Parts and Service, by assessing dealership knowledge and utilization.
Provide process improvement recommendations and develop customized implementation strategies based on dealer needs and business models.
Conduct on-site and virtual training sessions for single, multi-point, and strategic accounts to drive software adoption and utilization.
Act as a consultant by identifying workflow gaps, implementing solutions to improve dealership efficiency, sales, margins, and revenue, and partnering with leadership to create implementation plans and advise on software/hardware needs.
Become an expert in automotive retail software applications, including configurations and system functionality, while maintaining awareness of industry trends and best practices.
Complete all required documentation, including implementation agendas, recaps, attendance records, reports, consultation assessment and support tickets, while managing travel logistics and expense submissions in compliance with company policies.
Mentor team members, contribute to department success, and support strategic and operational improvements within the organization.
Support sales initiatives.
Collaborate with Sales Teams to drive new business opportunities.
Perform other tasks and duties as required to support and contribute to the overall success of the organization.