Automotive Glass Service Advisor

Caliber HoldingsLewisville, TX
Onsite

About The Position

We are looking for true sales professionals. This role is for high-performing inbound and outbound salespeople. We are looking for resilient, competitive, and relentlessly persistent people who will follow up, move conversations forward, and deliver exceptional customer service and care.

Requirements

  • Salespeople, not order takers, with proven experience in outbound or inbound sales, are preferable.
  • Preferably 3-5+ years of experience in a high-volume, inbound/outbound sales contact center
  • English level B2+ or higher (able to negotiate, persuade, and close deals fluently)
  • Comfortable providing options, handling objections, and asking for the close
  • Results-driven mindset: motivated by targets, commissions, and competition
  • High energy, disciplined, and consistent in follow-up
  • Demonstrated success in: Objection handling, Revenue protection, Conversion-driven conversations
  • Proficient in general computer skills
  • Ability to multitask with different systems
  • Comfortable working in process-driven, KPI measured environments
  • Accepts real-time coaching and performance accountability
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • Prior experience supporting home services, automotive, insurance, repair, or appointment-based businesses strongly preferred
  • Previous performance in: Conversion Rate Targets, Revenue per call / per lead
  • Ability to resolve non-scripted scenarios
  • Critical thinking when systems, schedules or expectations break

Responsibilities

  • Proactively generating new business through high-volume outbound/inbound calls, emails, and follow-ups
  • Own the full sales cycle: prospecting, qualification, objection handling, and closing
  • Drive conversations with confidence and control. This role requires assertiveness and persistence
  • Consistently meet and exceed sales targets in a fast-paced environment.
  • Maintain accurate pipeline tracking and reporting
  • Adapt messaging quickly based on prospect feedback and market signals
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