Automotive General Service Technician - Store 1631

Monro • Livermore, CA

6d

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on the needs of the business. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while consistently meeting guest expectations for timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
• Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking it.
• Assist with general store duties and keep the store clean, in excellent condition, and guest ready according to Monro standards.
• Perform services in accordance with Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
• Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
• Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use safety standards specified in training, policies, and procedures.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely and according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED